Frequently Asked Questions

As a car owner you should buy the best warranty at the best price and accept nothing less!

These are all questions you might be asking yourself. Whether you decide to buy a SmartAutoWarranty or not, we feel it is our job to inform you (the consumer) about buying an extended warranty for your automobile.

After the manufacturer’s warranty expires on your vehicle, you have nothing to protect yourself from expensive vehicle repairs.’s vehicle service contracts assures that parts, labor, and sales tax (if applicable) required for replacement or repair of covered parts in your vehicle will be paid by
Your automobile is most likely your 2nd largest investment that you use on a day to day basis. A SmartAutoWarranty will insure that your vehicle is always in the best mechanical condition.

Our warranties are fully transferable; a SmartAutoWarranty will increase the resale value of your vehicle.

Extended warranties cost less the earlier you buy them. The cost for a good warranty rises as your vehicle ages and accrues mileage.

Our warranties cover much more than the manufacturer’s warranty. A SmartAutoWarranty vehicle service contract can provide you with peace of mind for up to 7 years and cover thousands of parts. lets you use the repair facility of your choice (dealer, national chain, local mechanic) and pays your claim quickly and efficiently over the phone via credit card. Simply allow the repair facility to contact the claims department and they take care of the bill. You pay your deductible (if any). Our plans cover parts, labor and even sales tax, if applicable.
Yes, has a full suite of products available, some of which are insured by A and A+ rated insurance carriers. Contact your sales representative for details. offers no interest financing with payment terms up to 24 months. We accept all major credit and debit cards for payment plans.
Take advantage of any or all the benefits we offer including 24/7 roadside assistance, car rental (please see your service agreement for further details), and trip interruption for the entire life of the warranty. Also take advantage of our seals and gaskets coverage, wear and tear coverage, tire and road hazard coverage, and toll-free nationwide service and support.
You can take your vehicle to any licensed repair facility in your area. provides you with over 30,000 repair facilities to choose from. You may take it in for repairs at your original dealer, your favorite repair shop, or any national chain that performs vehicle repairs such as Pep Boys, Goodyear, or Firestone.

Your contract contains full details on refunds. You have the right to cancel your warranty at any time for a pro-rated refund on the unused portion of your warranty. If you cancel in the first 30 days, you are entitled to a full refund.**

**Term of full refund period may vary by state and contract but is always a minimum of 30 days.

Absolutely, SmartAutoWarranties are full transferable for a small fee ($50 or less). The $50 transfer fee ($40 for Florida residents) will be more than made up if you elect to sell your vehicle. The extended warranty greatly increases the resale value of your vehicle.
The goal of buying a warranty is to get the most competitive price and have coverage on the parts that you might need fixed. The cheaper the warranty, the fewer parts it covers. uses proprietary technology to find not just great pricing, but real coverage backed by the most solid participants in the auto industry. The expertise we share with you provides the best total value.

You can buy a warranty through your car dealer, but expect to pay 40%-60% more for the same coverage you get with We are direct marketers of extended warranties and offer some of the most competitive prices in the entire USA for auto warranties.

Feel free to get a quote from your local dealer and compare it to us! (Remember to compare coverages closely)

With, each repair visit will require one deductible payment. We also offer a zero deductible option where you will never have to reach into your pocket for a covered repair. You pay your deductible directly to the repair facility.
Most of the money you pay goes into a “claims reserve account”. These accounts are fully insured and reinsured by highly rated carriers based upon A.M. Best Ratings. These accounts are strictly designated to pay future claims.
Your VIN is located in several areas and is your car’s unique identifying number. To find your VIN, check the following areas:

  • On the vehicle’s registration card
  • On a sticker inside the driver side door
  • On the driver’s side dashboard of your car
  • On the title to your vehicle
  • On your insurance card
You want to make sure you are getting all of the above benefits of a warranty and more. Your extended warranty contract will have all the exact details of your warranty. At SmartAutoWarranty, our Warranty Specialists work around the clock to inform you of all aspects of our warranties. We even provide digital coverage maps to show you all the parts we cover for you.

Have more questions? Talk to a warranty specialist now buy calling 1-877-7-EXTEND

By purchasing an extended warranty from SmartAutoWarranty, you can reduce your unexpected out of pocket expense on automobile repairs by 100%. After you purchase a warranty, you must continue to maintain your vehicle in accordance with the manufacturer’s specifications.

In the event of a mechanical breakdown, you call your pre-assigned SmartAutoWarranty 800 number provided for claims support. Take your car to any repair facility and have them call our claims office to get the final claim approved. Once the claim is approved, the repair shop will fix or replace the broken part(s) and SmartAutoWarranty will immediately pay the bill over the phone with our corporate credit card. You will be requested to pay your deductible directly to the repair facility. We do offer coverages with a $0 deductible.

Now you are back on the road and we paid the bill! Remember you can take your car in for repairs as many times as needed, there is no limit to the number of times your car can be fixed with SmartAutoWarranty. In the event of a breakdown while on the road, just call the number on the back of your roadside assistance card.

Still have more questions on how it works? Call a Warranty Specialist now at 1-877-7-EXTEND